Frequently asked questions

Yes. When a teacher offers a free trial, you can book a 30-minute intro lesson with no card required. You only pay if you decide to continue.

You always see and pay prices in your own currency. We convert the teacher’s rate transparently and show the full amount before you book.

Lessons happen in a secure video classroom right in your browser — no downloads. A “Join” button appears in your dashboard a few minutes before the lesson starts.

Yes. You can cancel or reschedule up to 24 hours before a lesson for a full refund to your wallet, subject to the teacher’s policy.

Payments are held in escrow and released to the teacher after each lesson completes. Teachers request payouts to their preferred method.

Every teacher is reviewed by our team before their profile goes live, and learner reviews are tied to completed lessons.